Doorbell camera helps neighbours pull woman from fire

This video can not be played Doorbell camera footage showed neighbours working together to rescue Phyllis A woman has praised a group of "hero" neighbours who ran into her mother's home to rescue her from a fire. Suzanne Wright was first alerted to the blaze 's doorbell camera, which showed the neighbours trying in vain to break into the property in Wigston, Leicestershire, as they waited for the fire service to arrive. Inside, 87-year-old Phyllis Day, who has Alzheimer's, was asleep and completely unaware the fire had broken out. Wright used the doorbell camera's remote intercom function to instruct the group how to enter the house and they were able to pull her to safety. Phyllis Day (second right) was rescued a fire in the house just before BST on Thursday and began trying to break down the door. Wright said: "There are smoke alarms, but she'd taken her hearing aids out and was in bed, completely oblivious. "I was in a panic. I said to my partner [to] get me a towel so I can go upstairs and take her down. "I was coughing - the smoke was the worst thing. "It was like you were physically getting choked . I came down twice to get fresh air and then back up to bring Sue's mum down." Smart added: "I just saw flames come straight through that kitchen door. "I panicked a little to start with. All I knew was that somebody was upstairs and I had to get up there and get her down as quickly as possible." Phyllis Day's house was badly damaged in the fire The pair had to wake Day up in her bed. Smart said: "She looked at me like I was going to rob her or something, but I got her out of bed. "Pav was next to me and we got her down, slowly, but in time." The group said the fire had brought them closer together.